FAQ

Shipping

How much does shipping cost?

1. UK: Paintings, prints, canvases and jewellery ship free in the UK.
2. International: Prints and Canvases ship free. Shipping costs for other items vary depending on the location.
3. International shipping times vary but approx 7-14 days.

Find out more about delivery times and costs here.

Prints & Canvases

Are the prints ready to ship or made to order?
All of my prints are made to order to reduce waste. I print unmounted prints here in the studio. Framed prints and canvases are made to order and shipped to you direct from the framer.

Do you offer framed prints?
Yes, I offer framed prints. If you need a different size, contact me for customization.
 

Painting Commissions

How do I commission a painting and how much does it cost?
Details of the process and my prices are available on my paintings commissions page here.

Can you work from photos?
Yes I can work from your photos as long as they are of a reasonable quality. You can email them to me or share them via Google Drive, Dropbox or other photo sharing sites.

How long does it take to complete a commission?
Timescales vary with the size and medium, a watercolour may take a couple of weeks, an oil may take a couple of months.

Do you offer framing services?
Yes I can frame a painting or print for you and I can help you choose the right frame to enhance the artwork and suit your home.

Can I pay in installments?
Yes, a 50% deposit secures your place on my commission waiting list, with the balance paid on completion, before delivery.

Jewellery Commissions

How do I commission a piece of jewellery and how much does it cost?
Details of how to commission a piece of jewellery and the prices are on my jewellery commissions page here.

How long does it take?
It takes about me 7-10 days to create your custom jewellery.

What is a reversible necklace?
The reversible necklaces and earrings offer two different in one piece. For example one side could have a tabby cat, and the other have abstract purples and blues.

Can you make a brooch like my pet?
Yes, I can make a brooch with colors similar to your pet if you provide good photos. Or I can create something with a similar character, like my cat face brooches.

Eco-Friendly?

Are your products eco-friendly?
I am committed to eco-friendly practices in both my art and my packaging.

My prints and framed canvases are made from sustainably sourced materials and are printed using water based inks, using sustainably sourced museum quality paper and wood from sustainable forests.

The Eco canvas range is made entirely from recycled plastic bottles and comes in 100% recycled packaging.

The specialist framer I use produce my wall art closer to you to significantly reduce carbon emissions in shipping.

General

Do you offer gift certificates?
Yes. Gift certificates can be a wonderful way to share the gift of art. Contact me to arrange one

Do you offer any discounts or promotions?
Subscribe to my newsletter for future promotions and exclusive offers.

Find out more about my returns policy HERE.

What is your privacy policy?
Find out more about my privacy policy HERE.